Home / Support / Refunds /

Please feel free to return any item, within 30 days, for a prompt exchange or refund.

If you are returning an item for a refund, you will need to include a Merchandise Return Form. Your return will be processed in 3-5 business days from the day that we receive it. When your return is processed, you will receive an email notification. Typically, a refund in the amount of the price of the item(s) returned and applicable sales tax (shipping fees are not refundable) will be credited to the original form of payment.

If you would like to exchange an item for a different item, you should return the unwanted item(s) using the standard return procedure, receive a refund, and place a new order for the desired replacement item(s). Due to the nature of our business, this is the most efficient means by which an exchange can take place; we cannot otherwise guarantee that your requested replacement item would be in stock by the time we receive your return.



back to main customer support page >>

Contact us

National Constitution Center

525 Arch Street
Independence Mall
Philadelphia, PA 19106

Business Hours

Monday - Friday
11.A.M. to 5 P.M. EST

About Us

Welcome to the National Constitution Center online store! All orders ship directly from the museum gift shop.